Refund and cancellation policy

Draft, 20 October 2026, for the owner to review before launch. It is not legal advice.

FocusHour is a subscription for digital SAT practice: USD 500 a year or USD 100 a month, each starting with a 7-day free trial. This page says how to cancel and when you can have your money back.

Cancel at any time

You can cancel whenever you like, in the app, in Settings → Manage or cancel, or by emailing us at support@getfocushour.com. Cancelling stops the plan from renewing. There's no cancellation fee.

During the free trial

Your card is taken when the trial starts, but nothing is charged until the 7 days are up. Cancel at any time during the trial and you are not charged at all.

After you've been charged

Monthly plan: we don't give partial refunds for a month that has started. When you cancel, you keep full access until the end of the month you've paid for, and you're not charged again.
Yearly plan: if you ask within 14 days of your first yearly charge, we'll refund that charge in full and end your access. After 14 days, or for a later renewal, we don't refund part of the year: when you cancel, you keep full access until the end of the year you've paid for, and you're not charged again.
If you were charged by mistake, for example twice, or after you had cancelled, we'll refund the mistaken charge in full.

How to ask for a refund

Email support@getfocushour.com from your account's email address, and say which charge you mean. We'll reply within 5 business days. An approved refund goes back to the card you paid with, through Stripe; your bank may take 5 to 10 business days more to show it.

Disputes

If something's wrong with a charge, please email us first: we'll put it right as quickly as we can. You can also dispute a charge with your card issuer. While a dispute is open, the account's paid access may be paused.